The Most Common
Past Resident Categories
We know all possible scenarios so we are ready to pivot to the most proven strategy to get you paid!
Can’t Pay, Won't Pay
This is the most difficult type of past resident to collect from. It takes an approach of understanding the past resident’s situation. We work to help them understand why they must pay and then try to help them find resources to make payment.
Can't Pay, Will Pay
The most common reason someone doesn’t pay is because they don’t have the money. They will hide behind excuses but really they just don’t have the money. Our agents are trained to help them find ways to get the funds or to set up an amicable payment arrangement that gets you paid in full as quickly as possible!
Can Pay, Won't Pay
Often there are past residents that just don’t want to pay even though they have the means. We will convince the past resident that not paying has consequences. If this doesn’t work we will begin steps to enforce collection.
Can Pay, Will Pay
If only all of your past residents where this easy! Our pre delinquency program allows for these past residents to pay you without charging you a full collection agency commission!!!
01
Transfer
accounts to
CollectTech
03
We offer
convenient
payment platforms
05
Credit reporting
and legal action
when possible
02
We contact your past resident before they delinquent
04
Intense collections begins once delinquent
06
Continued collection attempts throughout the lifecycle of the account
01
Transfer accounts to CollectTech
02
We contact your past resident before they delinquent
03
We offer convenient payment platforms
04
Intense collections begins once delinquent
05
Credit reporting and legal action when possible
06
Continued collection attempts throughout the lifecycle of the account
Painless Process
You need a simple but effective approach to your accounts receivable, and you need it fast. Our debt recovery services make it easy to pick a product, securely place accounts, and start to improve the financial outcomes.
- We integrate with most property management software.
- Our roll out process is simple. We do the heavy lifting so you can focus on managing your properties.
- CollectTech's custom reporting system allows you to decide what you want to see and when you want to see it.
